Tela - Notice history

All systems operational

Tela UI - Operational

100% - uptime
Aug 2025 · 99.80%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Tela API - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 99.99%

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Aug 2025
Sep 2025
Oct 2025

Completion API - Operational

100% - uptime
Aug 2025 · 99.80%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Parse API - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 99.73%

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Aug 2025
Sep 2025
Oct 2025

PDF Parser API - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 99.73%

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Aug 2025
Sep 2025
Oct 2025

Vault API - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025
Operational

OpenAI → API - Operational

Anthropic → API - Operational

DeepSeek → API - Operational

Notice history

Oct 2025

Parse API Heavy Instability
  • Resolved
    Resolved

    We migrated some services to a different AWS region and the services got back to normality.

  • Update
    Update

    AWS has reported early signs of recovery across their infrastructure but has not yet identified the root cause. We are seeing gradual stabilization on our end and will keep tracking AWS’s progress closely.

  • Monitoring
    Monitoring

    An ongoing AWS outage is impacting multiple major services across the internet, including ours. Requests to the Parse API are currently failing or unstable. We’re closely following AWS’s recovery efforts and will share updates as soon as we have them.

Authentication service maintenance
  • Completed
    October 19, 2025 at 9:03 PM
    Completed
    October 19, 2025 at 9:03 PM
    Maintenance has completed successfully.
  • Update
    October 19, 2025 at 1:09 PM
    In progress
    October 19, 2025 at 1:09 PM

    The maintenance is taking longer than expected. We’ll continue to update this page as new information becomes available.

  • In progress
    October 19, 2025 at 11:00 AM
    In progress
    October 19, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    October 19, 2025 at 11:00 AM
    Planned
    October 19, 2025 at 11:00 AM
    We are planning for a scheduled maintenance during that time.
Test case instability
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Issue related to inngest incident: https://status.inngest.com/

  • Investigating
    Investigating
    We are currently investigating this incident.
Api major outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.
DNS Update
  • Completed
    October 01, 2025 at 11:02 AM
    Completed
    October 01, 2025 at 11:02 AM
    Maintenance has completed successfully
  • In progress
    October 01, 2025 at 10:30 AM
    In progress
    October 01, 2025 at 10:30 AM
    Maintenance is now in progress
  • Planned
    October 01, 2025 at 10:30 AM
    Planned
    October 01, 2025 at 10:30 AM

    We will be performing scheduled maintenance to update our DNS configuration. During this change, users may experience intermittent downtime or connectivity issues as the new settings propagate. The maintenance window is planned to minimize impact, and services are expected to return to normal operation once the update is complete.

Sep 2025

Output format object inconsisntant resolution
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.

Aug 2025

Scheduled Maintenance – Possible Service Interruption
  • Completed
    August 12, 2025 at 3:10 AM
    Completed
    August 12, 2025 at 3:10 AM
    Maintenance has completed successfully.
  • Update
    August 12, 2025 at 2:32 AM
    In progress
    August 12, 2025 at 2:32 AM

    We have completed the most critical steps of the migration. DNS changes are expected to be propagated and our APIs are fully operational.

    Tela UI is still undergoing maintenance and should also be stable soon.

  • Update
    August 12, 2025 at 2:20 AM
    In progress
    August 12, 2025 at 2:20 AM
    Maintenance is now in progress.
  • In progress
    August 12, 2025 at 1:00 AM
    In progress
    August 12, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    August 12, 2025 at 1:00 AM
    Planned
    August 12, 2025 at 1:00 AM

    We will be performing infrastructure updates during this window. The application and API may be temporarily unavailable, and some users might experience issues due to DNS propagation.

Possible instability when executing completions
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We've identified the root cause for this incident and are working on a fix.

Aug 2025 to Oct 2025

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