Tela - Notice history

All systems operational

Tela UI - Operational

100% - uptime
May 2026 · 99.42%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Tela API - Operational

100% - uptime
May 2026 · 99.42%Jun · 99.97%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Completion API - Operational

100% - uptime
May 2026 · 99.42%Jun · 99.97%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Doc API - Operational

100% - uptime
May 2026 · 99.43%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

PDF Parser API - Operational

100% - uptime
May 2026 · 99.43%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Vault API - Operational

100% - uptime
May 2026 · 99.42%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Calculo AI - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026
Operational

OpenAI → API - Operational

Anthropic → API - Operational

DeepSeek → API - Operational

Third Party: Railway → Private Networking → DNS - Operational

Third Party: Railway → Private Networking → Traffic - Operational

Third Party: Railway → Edge Network (Railway Metal) - Operational

Notice history

Jul 2026

Issues with our internal Document service
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Jun 2026

Issues with one of our cloud provides
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    We've been working with our provider to achieve a workaround. New executions should go through smoothly, and we will keep monitoring the situation.

  • Monitoring
    UTC
    Monitoring

    One of our cloud providers has reported severe degradation, affecting our services directly.

    There's currently no action to be taken on our side, so we're monitoring the upstream incident, and will be updating this status page accordingly.

May 2026

Issues with our cloud provider
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Update
    UTC
    Update

    We implemented a fix and are currently monitoring the result.

  • Update
    UTC
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    UTC
    Monitoring

    Our main cloud provider is facing network conectivity issues and some requests to our APIs may fail with 5xx errors on some specific routes

    Our engineering team is aware of the problem and monitoring it closely

Notice: Temporary Slowness Due to Load Testing
  • Completed
    May 06, 2026 at 11:00 PMUTC
    Completed
    May 06, 2026 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 06, 2026 at 9:30 PMUTC
    In progress
    May 06, 2026 at 9:30 PMUTC
    Maintenance is now in progress
  • Planned
    May 06, 2026 at 9:30 PMUTC
    Planned
    May 06, 2026 at 9:30 PMUTC

    We are currently performing a planned stress test on our systems. Background tasks and queue processing will experience temporary delays during this period. We apologize for the inconvenience and expect processing speeds to return to normal shortly.

May 2026 to Jul 2026

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