Tela Status - Incident history https://status.tela.com Tela Thu, 19 Feb 2026 14:58:57 +0000 Issues with our cloud provider Type: Incident Duration: 2 hours and 12 minutes Affected Components: Completion API, Vault API, Tela API Feb 19, 14:58:57 GMT+0 - Monitoring - Our main cloud provider, Railway, [is facing stability issues](https://status.railway.com/cmltkyu8905sl13amlju6j5yh) and some requests to our APIs may fail. There's nothing we can do on our side for now, but we are closely monitoring it and will update this page according to new developments. Feb 19, 15:30:18 GMT+0 - Monitoring - We are seeing improvements on the availability of the affected services. We will keep monitoring util we are sure everything is back to being fully operational. Feb 19, 17:11:26 GMT+0 - Resolved - We have observed full availability, and Railway has closed the incident on their side. Type: Incident

Duration: 2 hours and 12 minutes

Affected Components: , ,

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>14:58:57</var> GMT+0</small><br><strong>Monitoring</strong> - Our main cloud provider, Railway, [is facing stability issues](https://status.railway.com/cmltkyu8905sl13amlju6j5yh) and some requests to our APIs may fail. There's nothing we can do on our side for now, but we are closely monitoring it and will update this page according to new developments..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>15:30:18</var> GMT+0</small><br><strong>Monitoring</strong> - We are seeing improvements on the availability of the affected services. We will keep monitoring util we are sure everything is back to being fully operational..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>17:11:26</var> GMT+0</small><br><strong>Resolved</strong> - We have observed full availability, and Railway has closed the incident on their side..</p> ]]> Thu, 19 Feb 2026 14:58:57 +0000 https://status.tela.com/incident/cmltl6l6h06472qkufqj9upto https://status.tela.com/incident/cmltl6l6h06472qkufqj9upto Possible instability of some LLM providers Type: Incident Duration: 13 hours and 12 minutes Affected Components: Completion API Nov 19, 00:33:21 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 19, 01:28:39 GMT+0 - Resolved - This incident has been resolved. Nov 18, 12:16:48 GMT+0 - Identified - Cloudflare incident may impact some LLM providers. We are monitoring their incident and keep this incident updated. Type: Incident

Duration: 13 hours and 12 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>00:33:21</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Nov <var data-var='date'> 19</var>, <var data-var='time'>01:28:39</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>12:16:48</var> GMT+0</small><br><strong>Identified</strong> - Cloudflare incident may impact some LLM providers. We are monitoring their incident and keep this incident updated..</p> ]]> Tue, 18 Nov 2025 12:16:48 +0000 https://status.tela.com/incident/cmi4jfu7202ebhhlif9ugzyx5 https://status.tela.com/incident/cmi4jfu7202ebhhlif9ugzyx5 Upstream database provider incident Type: Incident Duration: 1 hour and 37 minutes Affected Components: Tela UI, Completion API, Vault API, PDF Parser API, Parse API, Tela API Oct 30, 10:31:27 GMT+0 - Monitoring - An open incident from our database service provider has rendered our services unstable. We are monitoring the situation and will post updates as they become available Oct 30, 11:19:39 GMT+0 - Monitoring - The upstream provider identified the root cause and is working on a solution. We are seeing early signs of improvement and expect the issue to be resolved soon. Oct 30, 11:36:47 GMT+0 - Monitoring - The upstream provider mitigated the issue and is monitoring the situation. We haven't seen new errors in at least 30 minutes, indicating services are stable. Oct 30, 12:08:01 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 37 minutes

Affected Components: , , , , ,

<p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>10:31:27</var> GMT+0</small><br><strong>Monitoring</strong> - An open incident from our database service provider has rendered our services unstable. We are monitoring the situation and will post updates as they become available.</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>11:19:39</var> GMT+0</small><br><strong>Monitoring</strong> - The upstream provider identified the root cause and is working on a solution. We are seeing early signs of improvement and expect the issue to be resolved soon..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>11:36:47</var> GMT+0</small><br><strong>Monitoring</strong> - The upstream provider mitigated the issue and is monitoring the situation. We haven't seen new errors in at least 30 minutes, indicating services are stable..</p> <p><small>Oct <var data-var='date'> 30</var>, <var data-var='time'>12:08:01</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 30 Oct 2025 10:31:27 +0000 https://status.tela.com/incident/cmhdab60a016914gz4n6d580x https://status.tela.com/incident/cmhdab60a016914gz4n6d580x Parse API Heavy Instability Type: Incident Duration: 5 hours and 57 minutes Affected Components: PDF Parser API, Parse API Oct 20, 14:27:26 GMT+0 - Monitoring - An ongoing AWS outage is impacting multiple major services across the internet, including ours. Requests to the Parse API are currently failing or unstable. We’re closely following AWS’s recovery efforts and will share updates as soon as we have them. Oct 20, 20:24:44 GMT+0 - Resolved - We migrated some services to a different AWS region and the services got back to normality. Oct 20, 14:46:59 GMT+0 - Monitoring - AWS has reported early signs of recovery across their infrastructure but **has not yet identified the root cause**. We are seeing gradual stabilization on our end and will keep tracking AWS’s progress closely. Type: Incident

Duration: 5 hours and 57 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>14:27:26</var> GMT+0</small><br><strong>Monitoring</strong> - An ongoing AWS outage is impacting multiple major services across the internet, including ours. Requests to the Parse API are currently failing or unstable. We’re closely following AWS’s recovery efforts and will share updates as soon as we have them..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>20:24:44</var> GMT+0</small><br><strong>Resolved</strong> - We migrated some services to a different AWS region and the services got back to normality..</p> <p><small>Oct <var data-var='date'> 20</var>, <var data-var='time'>14:46:59</var> GMT+0</small><br><strong>Monitoring</strong> - AWS has reported early signs of recovery across their infrastructure but **has not yet identified the root cause**. We are seeing gradual stabilization on our end and will keep tracking AWS’s progress closely..</p> ]]> Mon, 20 Oct 2025 14:27:26 +0000 https://status.tela.com/incident/cmgz8c56n01chz7uez12eihk7 https://status.tela.com/incident/cmgz8c56n01chz7uez12eihk7 Authentication service maintenance Type: Maintenance Duration: 10 hours and 3 minutes Affected Components: Tela UI Oct 19, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 19, 11:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. Oct 19, 13:09:38 GMT+0 - Identified - The maintenance is taking longer than expected. We’ll continue to update this page as new information becomes available. Oct 19, 21:03:10 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 10 hours and 3 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time..</p> <p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>13:09:38</var> GMT+0</small><br><strong>Identified</strong> - The maintenance is taking longer than expected. We’ll continue to update this page as new information becomes available..</p> <p><small>Oct <var data-var='date'> 19</var>, <var data-var='time'>21:03:10</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Sun, 19 Oct 2025 11:00:00 +0000 https://status.tela.com/maintenance/cmguw6ov901h3v84w4qubfigf https://status.tela.com/maintenance/cmguw6ov901h3v84w4qubfigf Test case instability Type: Incident Duration: 6 hours and 37 minutes Affected Components: Tela UI, Tela API Oct 16, 14:24:08 GMT+0 - Monitoring - Issue related to inngest incident: <https://status.inngest.com/> Oct 16, 21:00:50 GMT+0 - Resolved - This incident has been resolved. Oct 16, 14:23:28 GMT+0 - Investigating - We are currently investigating this incident. Type: Incident

Duration: 6 hours and 37 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>14:24:08</var> GMT+0</small><br><strong>Monitoring</strong> - Issue related to inngest incident: <https://status.inngest.com/>.</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>21:00:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Oct <var data-var='date'> 16</var>, <var data-var='time'>14:23:28</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> ]]> Thu, 16 Oct 2025 14:23:28 +0000 https://status.tela.com/incident/cmgtifn5800ey10rq8067epv8 https://status.tela.com/incident/cmgtifn5800ey10rq8067epv8 Api major outage Type: Incident Duration: 6 minutes Affected Components: Tela API Oct 8, 14:45:17 GMT+0 - Investigating - We are currently investigating this incident. Oct 8, 14:50:50 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 6 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>14:45:17</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 8</var>, <var data-var='time'>14:50:50</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 8 Oct 2025 14:45:17 +0000 https://status.tela.com/incident/cmgi3ow0000tipqdcbr4mo5jz https://status.tela.com/incident/cmgi3ow0000tipqdcbr4mo5jz DNS Update Type: Maintenance Duration: 32 minutes Affected Components: Tela API, Tela UI, Completion API, Vault API, PDF Parser API, Parse API Oct 1, 10:30:00 GMT+0 - Identified - We will be performing scheduled maintenance to update our DNS configuration. During this change, users may experience intermittent downtime or connectivity issues as the new settings propagate. The maintenance window is planned to minimize impact, and services are expected to return to normal operation once the update is complete. Oct 1, 11:02:00 GMT+0 - Completed - Maintenance has completed successfully Oct 1, 10:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 32 minutes

Affected Components: , , , , ,

<p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>10:30:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing scheduled maintenance to update our DNS configuration. During this change, users may experience intermittent downtime or connectivity issues as the new settings propagate. The maintenance window is planned to minimize impact, and services are expected to return to normal operation once the update is complete..</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>11:02:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Oct <var data-var='date'> 1</var>, <var data-var='time'>10:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 1 Oct 2025 10:30:00 +0000 https://status.tela.com/maintenance/cmg6k5pvd06p4eay7tupz2duo https://status.tela.com/maintenance/cmg6k5pvd06p4eay7tupz2duo Output format object inconsisntant resolution Type: Incident Duration: 17 minutes Affected Components: Tela UI Sep 29, 14:48:33 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 29, 15:05:52 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 17 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>14:48:33</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>15:05:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 29 Sep 2025 14:48:33 +0000 https://status.tela.com/incident/cmg58uegm006s13blcmzer96h https://status.tela.com/incident/cmg58uegm006s13blcmzer96h Scheduled Maintenance – Possible Service Interruption Type: Maintenance Duration: 2 hours and 11 minutes Affected Components: Tela API, Parse API, Tela UI, Completion API, Vault API, PDF Parser API Aug 12, 02:32:33 GMT+0 - Identified - We have completed the most critical steps of the migration. DNS changes are expected to be propagated and our APIs are fully operational. Tela UI is still undergoing maintenance and should also be stable soon. Aug 12, 03:10:33 GMT+0 - Completed - Maintenance has completed successfully. Aug 12, 02:20:32 GMT+0 - Identified - Maintenance is now in progress. Aug 12, 01:00:00 GMT+0 - Identified - We will be performing infrastructure updates during this window. The application and API may be temporarily unavailable, and some users might experience issues due to DNS propagation. Aug 12, 01:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 2 hours and 11 minutes

Affected Components: , , , , ,

<p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>02:32:33</var> GMT+0</small><br><strong>Identified</strong> - We have completed the most critical steps of the migration. DNS changes are expected to be propagated and our APIs are fully operational. Tela UI is still undergoing maintenance and should also be stable soon..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>03:10:33</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>02:20:32</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Identified</strong> - We will be performing infrastructure updates during this window. The application and API may be temporarily unavailable, and some users might experience issues due to DNS propagation..</p> <p><small>Aug <var data-var='date'> 12</var>, <var data-var='time'>01:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 12 Aug 2025 01:00:00 +0000 https://status.tela.com/maintenance/cme7l0urb004x14k7zie25uu4 https://status.tela.com/maintenance/cme7l0urb004x14k7zie25uu4 Possible instability when executing completions Type: Incident Duration: 1 hour and 28 minutes Affected Components: Tela UI, Completion API Aug 5, 16:01:26 GMT+0 - Identified - We've identified the root cause for this incident and are working on a fix. Aug 5, 16:32:15 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 5, 17:29:52 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 1 hour and 28 minutes

Affected Components: ,

<p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>16:01:26</var> GMT+0</small><br><strong>Identified</strong> - We've identified the root cause for this incident and are working on a fix..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>16:32:15</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Aug <var data-var='date'> 5</var>, <var data-var='time'>17:29:52</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 5 Aug 2025 16:01:26 +0000 https://status.tela.com/incident/cmdyq8ato000lmuqpyuhstqm1 https://status.tela.com/incident/cmdyq8ato000lmuqpyuhstqm1 Partial Outage Type: Incident Affected Components: Tela API, Tela UI Jun 18, 22:13:10 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components: ,

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>22:13:10</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 18 Jun 2025 22:13:10 +0000 https://status.tela.com/incident/cmc2idh7u000ker0o9qmzrd13 https://status.tela.com/incident/cmc2idh7u000ker0o9qmzrd13 API major outage Type: Incident Duration: 2 hours and 22 minutes Affected Components: PDF Parser API, Tela API, Parse API, Completion API, Tela UI Jun 12, 18:12:50 GMT+0 - Identified - We are waiting to further notice Jun 12, 18:21:16 GMT+0 - Identified - Cloudflare services are all down. See at <https://www.cloudflarestatus.com/> Jun 12, 20:34:39 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 2 hours and 22 minutes

Affected Components: , , , ,

<p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>18:12:50</var> GMT+0</small><br><strong>Identified</strong> - We are waiting to further notice.</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>18:21:16</var> GMT+0</small><br><strong>Identified</strong> - Cloudflare services are all down. See at <https://www.cloudflarestatus.com/>.</p> <p><small>Jun <var data-var='date'> 12</var>, <var data-var='time'>20:34:39</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 12 Jun 2025 18:12:50 +0000 https://status.tela.com/incident/cmbtp5aez000gk8s6kpywiv30 https://status.tela.com/incident/cmbtp5aez000gk8s6kpywiv30 File upload instability Type: Incident Duration: 1 hour and 1 minute Affected Components: Parse API May 21, 17:03:58 GMT+0 - Identified - We are continuing to work on a fix for this incident. May 21, 17:25:23 GMT+0 - Monitoring - Fix was implemented, currently monitoring it. May 21, 18:05:18 GMT+0 - Resolved - Identified and resolved Type: Incident

Duration: 1 hour and 1 minute

Affected Components:

<p><small>May <var data-var='date'> 21</var>, <var data-var='time'>17:03:58</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>17:25:23</var> GMT+0</small><br><strong>Monitoring</strong> - Fix was implemented, currently monitoring it..</p> <p><small>May <var data-var='date'> 21</var>, <var data-var='time'>18:05:18</var> GMT+0</small><br><strong>Resolved</strong> - Identified and resolved.</p> ]]> Wed, 21 May 2025 17:03:58 +0000 https://status.tela.com/incident/cmay6zyz5006azbomveh2egsv https://status.tela.com/incident/cmay6zyz5006azbomveh2egsv Database CPU overload Type: Incident Duration: 10 minutes Affected Components: Tela UI, Tela API Mar 18, 14:41:57 GMT+0 - Investigating - We are currently investigating this incident. Mar 18, 14:51:31 GMT+0 - Resolved - This incident has been resolved, databases were overloaded. Type: Incident

Duration: 10 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>14:41:57</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Mar <var data-var='date'> 18</var>, <var data-var='time'>14:51:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved, databases were overloaded. .</p> ]]> Tue, 18 Mar 2025 14:41:57 +0000 https://status.tela.com/incident/cm8elqt9z0009rdt4lh8c30yc https://status.tela.com/incident/cm8elqt9z0009rdt4lh8c30yc User Authentication is unavailable Type: Incident Affected Components: Tela UI Feb 6, 22:13:38 GMT+0 - Resolved - Our authentication solution (Clerk) is unavailable, we're closely monitoring the situation. Type: Incident

Affected Components:

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>22:13:38</var> GMT+0</small><br><strong>Resolved</strong> - Our authentication solution (Clerk) is unavailable, we're closely monitoring the situation..</p> ]]> Thu, 6 Feb 2025 22:13:38 +0000 https://status.tela.com/incident/cm6tw9mmq006qxlip5hnb699r https://status.tela.com/incident/cm6tw9mmq006qxlip5hnb699r Failure in async completions Type: Incident Duration: 48 minutes Affected Components: Completion API Dec 17, 23:20:59 GMT+0 - Identified - We are continuing to work on a fix for this incident. Dec 18, 00:08:59 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 48 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 17</var>, <var data-var='time'>23:20:59</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Dec <var data-var='date'> 18</var>, <var data-var='time'>00:08:59</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 17 Dec 2024 23:20:59 +0000 https://status.tela.com/incident/cm4t37rlr0013eknlp4lhgu49 https://status.tela.com/incident/cm4t37rlr0013eknlp4lhgu49 Failure in File Parsing Process Type: Incident Duration: 1 day, 15 hours and 13 minutes Affected Components: Tela UI Nov 22, 13:20:42 GMT+0 - Investigating - We are currently investigating this incident. Nov 22, 13:54:46 GMT+0 - Identified - The issue has been identified as a bug causing inconsistencies in the Tela UI, affecting file uploads and canvas creation. Our team is actively working on a fix. Nov 22, 13:59:55 GMT+0 - Resolved - A new release has been deployed to address the incident, and the environments are under active monitoring. Type: Incident

Duration: 1 day, 15 hours and 13 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>13:20:42</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>13:54:46</var> GMT+0</small><br><strong>Identified</strong> - The issue has been identified as a bug causing inconsistencies in the Tela UI, affecting file uploads and canvas creation. Our team is actively working on a fix..</p> <p><small>Nov <var data-var='date'> 22</var>, <var data-var='time'>13:59:55</var> GMT+0</small><br><strong>Resolved</strong> - A new release has been deployed to address the incident, and the environments are under active monitoring..</p> ]]> Fri, 22 Nov 2024 13:20:42 +0000 https://status.tela.com/incident/cm3srrim800059zxc1cssyw2n https://status.tela.com/incident/cm3srrim800059zxc1cssyw2n Instability promoting a canvas Type: Incident Affected Components: Tela UI, Tela API Nov 21, 13:48:00 GMT+0 - Resolved - This incident has been resolved. Nov 21, 12:48:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 21, 13:48:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components: ,

<p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>13:48:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>12:48:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Nov <var data-var='date'> 21</var>, <var data-var='time'>13:48:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 21 Nov 2024 12:48:00 +0000 https://status.tela.com/incident/cm3rdejab002u118rpzxrcipt https://status.tela.com/incident/cm3rdejab002u118rpzxrcipt Parse API failing Type: Incident Duration: 23 minutes Affected Components: Parse API Oct 31, 22:16:41 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 31, 22:40:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 23 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>22:16:41</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>22:40:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 31 Oct 2024 22:16:41 +0000 https://status.tela.com/incident/cm2xv823m0003obzudn6thstn https://status.tela.com/incident/cm2xv823m0003obzudn6thstn API timing out Type: Incident Duration: 4 minutes Affected Components: Tela UI, Tela API Oct 31, 17:23:28 GMT+0 - Investigating - We are currently investigating this incident. Oct 31, 17:27:26 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 4 minutes

Affected Components: ,

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>17:23:28</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>17:27:26</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 31 Oct 2024 17:23:28 +0000 https://status.tela.com/incident/cm2xkqywb001z8xe4cmq4hbaj https://status.tela.com/incident/cm2xkqywb001z8xe4cmq4hbaj Gemini 1.5 pro calls failing Type: Incident Duration: 14 minutes Affected Components: Completion API Oct 22, 19:21:48 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 22, 19:24:26 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 22, 19:35:51 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 14 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>19:21:48</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>19:24:26</var> GMT+0</small><br><strong>Monitoring</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Oct <var data-var='date'> 22</var>, <var data-var='time'>19:35:51</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 22 Oct 2024 19:21:48 +0000 https://status.tela.com/incident/cm2ku0hl70001wxlfqdq6d90m https://status.tela.com/incident/cm2ku0hl70001wxlfqdq6d90m