Tela - Notice history

All systems operational

Tela UI - Operational

100% - uptime
Apr 2026 · 100.0%May · 99.42%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Tela API - Operational

100% - uptime
Apr 2026 · 100.0%May · 99.42%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Completion API - Operational

100% - uptime
Apr 2026 · 100.0%May · 99.42%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Parse API - Operational

100% - uptime
Apr 2026 · 100.0%May · 99.43%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

PDF Parser API - Operational

100% - uptime
Apr 2026 · 100.0%May · 99.43%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Vault API - Operational

100% - uptime
Apr 2026 · 100.0%May · 99.42%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026
Operational

OpenAI → API - Operational

Anthropic → API - Operational

DeepSeek → API - Operational

Third Party: Railway → Private Networking → DNS - Operational

Third Party: Railway → Private Networking → Traffic - Operational

Third Party: Railway → Edge Network (Railway Metal) - Operational

Notice history

Jun 2026

No notices reported this month

May 2026

Issues with our cloud provider
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Update
    Update

    We implemented a fix and are currently monitoring the result.

  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring

    Our main cloud provider is facing network conectivity issues and some requests to our APIs may fail with 5xx errors on some specific routes

    Our engineering team is aware of the problem and monitoring it closely

Notice: Temporary Slowness Due to Load Testing
  • Completed
    May 06, 2026 at 11:00 PM
    Completed
    May 06, 2026 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    May 06, 2026 at 9:30 PM
    In progress
    May 06, 2026 at 9:30 PM
    Maintenance is now in progress
  • Planned
    May 06, 2026 at 9:30 PM
    Planned
    May 06, 2026 at 9:30 PM

    We are currently performing a planned stress test on our systems. Background tasks and queue processing will experience temporary delays during this period. We apologize for the inconvenience and expect processing speeds to return to normal shortly.

Apr 2026

DNS update for app.tela.com
  • Completed
    April 28, 2026 at 11:10 AM
    Completed
    April 28, 2026 at 11:10 AM
    Maintenance has completed successfully.
  • In progress
    April 28, 2026 at 11:00 AM
    In progress
    April 28, 2026 at 11:00 AM
    Maintenance is now in progress
  • Planned
    April 28, 2026 at 11:00 AM
    Planned
    April 28, 2026 at 11:00 AM

    We're performing scheduled DNS maintenance on the app.tela.com domain.

    No user-facing impact is expected, the app should remain available throughout the window.

Apr 2026 to Jun 2026

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