Tela - We are having some issues with our DNS configuration – Incident details

All systems operational

We are having some issues with our DNS configuration

Resolved
Major outage
Started 2 months agoLasted 1 hour 2 minutes

Affected

Tela UI

Major outage from 3:04 PM to 4:07 PM

Tela API

Major outage from 3:04 PM to 4:07 PM

Completion API

Major outage from 3:04 PM to 4:07 PM

Doc API

Major outage from 3:04 PM to 4:07 PM

PDF Parser API

Major outage from 3:04 PM to 4:07 PM

Vault API

Major outage from 3:04 PM to 4:07 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We are working on fixing the issues and expect to be back soon.