Tela - Notice history

All systems operational

Tela UI - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 99.88%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Tela API - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 99.87%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Completion API - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 99.88%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Parse API - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 99.61%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

PDF Parser API - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 99.61%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Vault API - Operational

100% - uptime
Sep 2025 · 100.0%Oct · 99.88%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025
Operational

OpenAI → API - Operational

Anthropic → API - Operational

DeepSeek → API - Operational

Notice history

Nov 2025

Possible instability of some LLM providers
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    Cloudflare incident may impact some LLM providers. We are monitoring their incident and keep this incident updated.

Oct 2025

Upstream database provider incident
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    The upstream provider mitigated the issue and is monitoring the situation. We haven't seen new errors in at least 30 minutes, indicating services are stable.

  • Update
    Update

    The upstream provider identified the root cause and is working on a solution. We are seeing early signs of improvement and expect the issue to be resolved soon.

  • Monitoring
    Monitoring

    An open incident from our database service provider has rendered our services unstable. We are monitoring the situation and will post updates as they become available

Parse API Heavy Instability
  • Resolved
    Resolved

    We migrated some services to a different AWS region and the services got back to normality.

  • Update
    Update

    AWS has reported early signs of recovery across their infrastructure but has not yet identified the root cause. We are seeing gradual stabilization on our end and will keep tracking AWS’s progress closely.

  • Monitoring
    Monitoring

    An ongoing AWS outage is impacting multiple major services across the internet, including ours. Requests to the Parse API are currently failing or unstable. We’re closely following AWS’s recovery efforts and will share updates as soon as we have them.

Authentication service maintenance
  • Completed
    October 19, 2025 at 9:03 PM
    Completed
    October 19, 2025 at 9:03 PM
    Maintenance has completed successfully.
  • Update
    October 19, 2025 at 1:09 PM
    Update
    October 19, 2025 at 1:09 PM

    The maintenance is taking longer than expected. We’ll continue to update this page as new information becomes available.

  • In progress
    October 19, 2025 at 11:00 AM
    In progress
    October 19, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    October 19, 2025 at 11:00 AM
    Planned
    October 19, 2025 at 11:00 AM
    We are planning for a scheduled maintenance during that time.
Test case instability
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Issue related to inngest incident: https://status.inngest.com/

  • Investigating
    Investigating
    We are currently investigating this incident.
Api major outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating
    We are currently investigating this incident.

Sep 2025

Output format object inconsisntant resolution
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.

Sep 2025 to Nov 2025

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