Tela - Scheduled Maintenance – Possible Service Interruption – Maintenance details

All systems operational

Scheduled Maintenance – Possible Service Interruption

Completed
Scheduled for August 12, 2025 at 1:00 AM – 3:10 AM

Affects

Tela UI

Under maintenance from 1:00 AM to 3:10 AM

Tela API

Under maintenance from 1:00 AM to 3:10 AM

Completion API

Under maintenance from 1:00 AM to 3:10 AM

Parse API

Under maintenance from 1:00 AM to 3:10 AM

PDF Parser API

Under maintenance from 1:00 AM to 3:10 AM

Vault API

Under maintenance from 1:00 AM to 3:10 AM

Updates
  • Completed
    August 12, 2025 at 3:10 AM
    Completed
    August 12, 2025 at 3:10 AM
    Maintenance has completed successfully.
  • Update
    August 12, 2025 at 2:32 AM
    In progress
    August 12, 2025 at 2:32 AM

    We have completed the most critical steps of the migration. DNS changes are expected to be propagated and our APIs are fully operational.

    Tela UI is still undergoing maintenance and should also be stable soon.

  • Update
    August 12, 2025 at 2:20 AM
    In progress
    August 12, 2025 at 2:20 AM
    Maintenance is now in progress.
  • In progress
    August 12, 2025 at 1:00 AM
    In progress
    August 12, 2025 at 1:00 AM
    Maintenance is now in progress
  • Planned
    August 12, 2025 at 1:00 AM
    Planned
    August 12, 2025 at 1:00 AM

    We will be performing infrastructure updates during this window. The application and API may be temporarily unavailable, and some users might experience issues due to DNS propagation.