Tela - Scheduled Maintenance – Possible Service Interruption – Maintenance details

All systems operational

Scheduled Maintenance – Possible Service Interruption

Completed
Scheduled for August 12, 2025 at 1:00 AM – 3:10 AMUTC

Affects

Tela UI

Under maintenance from 1:00 AM to 3:10 AM

Tela API

Under maintenance from 1:00 AM to 3:10 AM

Completion API

Under maintenance from 1:00 AM to 3:10 AM

Doc API

Under maintenance from 1:00 AM to 3:10 AM

PDF Parser API

Under maintenance from 1:00 AM to 3:10 AM

Vault API

Under maintenance from 1:00 AM to 3:10 AM

Updates
  • Completed
    August 12, 2025 at 3:10 AMUTC
    Completed
    August 12, 2025 at 3:10 AMUTC
    Maintenance has completed successfully.
  • Update
    August 12, 2025 at 2:32 AMUTC
    Update
    August 12, 2025 at 2:32 AMUTC

    We have completed the most critical steps of the migration. DNS changes are expected to be propagated and our APIs are fully operational.

    Tela UI is still undergoing maintenance and should also be stable soon.

  • Update
    August 12, 2025 at 2:20 AMUTC
    Update
    August 12, 2025 at 2:20 AMUTC
    Maintenance is now in progress.
  • In progress
    August 12, 2025 at 1:00 AMUTC
    In progress
    August 12, 2025 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 12, 2025 at 1:00 AMUTC
    Planned
    August 12, 2025 at 1:00 AMUTC

    We will be performing infrastructure updates during this window. The application and API may be temporarily unavailable, and some users might experience issues due to DNS propagation.