Tela - Failure in File Parsing Process – Incident details
All systems operational
Failure in File Parsing Process
Resolved
Operational
Started 17 days agoLasted 39 minutes
Affected
Tela UI
Degraded performance from 1:20 PM to 1:59 PM
Updates
Resolved
Resolved
A new release has been deployed to address the incident, and the environments are under active monitoring.
Identified
Identified
The issue has been identified as a bug causing inconsistencies in the Tela UI, affecting file uploads and canvas creation. Our team is actively working on a fix.